(The purchasing manager of TCIM International, Thomas Simpson, tries to call MD of Carruthers Machinery, Michael Dodd )

场景：A_公司前台01                人物：Telephonist、Mr. Simpson、Mr. Dodd

Telephonist: Good morning, Etoinfo, can I help you?

Mr. Simpson: Good morning. This is Thomas Simpson from TCIM International. Can I speak to Mr. Dodd?

Telephonist: Sure, please hold for a second. I’ll put you through.

Mr. Dodd: Dodd speaking.

Mr. Simpson: Hi, Mr. Dodd, this is Thomas Simpson calling from Miami. We met last year at the trade fair in Cleveland.

Mr. Dodd: Oh, yes, Mr. Simpson, how are you? It has been a year since we met last time.

Mr. Simpson: Pretty well, thank you! How are things going on with you, Mr. Dodd?

Mr. Dodd: Well, not too bad but a bit too busy. You know, we’ve got a lot of orders recently. Anything we can help you?

Mr. Simpson: Yes, Mr. Dodd, you see, our company is thinking of finding a new supplier of cell phone battery for next year. We need some PV-76 and XP-33 models. I am just calling to find out if you guys are manufacturing these models.

Mr. Dodd: Well, just call me Michael. I think you have just asked the right person and at the right time. We have just got a new kind of battery which is of high-tech. It is water-proof and can last a very long time.

Mr. Simpson: Oh, that’s good news for us! I am really interested in this. If the quality is satisfactory, then there is the potential that we’ll place a large order. Can you send us the catalogue which includes best specifications and pricing?

Mr. Dodd: Absolutely sure. I’ll tell our sales manager to take care of this immediately. We can also send you a sample and you can test it.

Mr. Simpson: That’s very nice of you. Thanks a lot. Can you send the catalogue and the sample directly to me? You still have my card?

Mr. Dodd: Yes, I think so. I’ll ask our sales manager to give you a call when she sends it.

Mr. Simpson: Thanks. It’s so nice talking with you. Hopefully, this is the beginning of our cooperation and we can have more opportunities in the near future.

Mr. Dodd: Yeah, I hope so too. I hope we can meet again at the trade fair this year. Have a nice day, Mr. Simpson. Thanks for calling.

Mr. Simpson: Bye-bye!

Mr. Dodd: Bye!

(This time, the call is made unsuccessfully)

场景：B_公司前台02                人物：Telephonist、Mr. Simpson、Mr. Dodd

Mr. Simpson: Hello, is this Etoinfo?

Telephonist: Yeah, speaking.

Mr.Simpson: Hey, can I speak to Mr. Dodd?

Telephonis: Who is it calling?

Mr.Simpson: It’s Thomas Simpson from TCIM International.

Telephonist: Wait a moment. I’ll see if he is there.

Mr. Dodd: Dodd’s office, who is speaking?

Mr. Simpson: Mr. Dodd, this is Thomas Simpson calling from Miami. We met last year at the trade fair.

Mr. Dodd: Thomas.... Simpson? Sorry. Anyway, what can I do for you?

Mr. Simpson: Er…, well, you see, our company is thinking of finding a new supplier of cell phone battery for next year. We need some, some…PV-67, no, I’m sorry PV-76 model and also …what is it? Er…, XP-33. Are you guys manufacturing this kind of battery?

Mr. Dodd: Yes, we are. But I am not quite sure of the price and the specification. You can call the sales department or if you can leave you phone number, I’ll ask them to call you back. What is the quantity you need?  

Mr. Simpson: Well, we may need 100, no, 150, wait…, 200 hundred packs. If possible, can you send us the catalogue which might include its specification and pricing?

Mr. Dodd: OK, I’ll ask the sales manager to talk to you back.

Mr. Simpson: OK. Can you send the catalogue and the sample directly to me. Do you still have my card?

Mr. Dodd: Sorry, I don’t think so. I think I need to rush to a meeting right now. Can you leave your address and phone number to my assistant?

Mr. Simpson: OK, thank you.