(Stanford Sharon will attend a business convention next week in Hong Kong and he’s now making a call to JAL Travel Agency to book a hotel in Hong Kong.)

场景：秘书办公室与旅行社    人物： Reservation Clerk、Mr. Sharon

Reservation Clerk: Good afternoon, JAL Travel Agency. Can I help you?

Mr. Sharon: Good afternoon. This is Mr. Sharon speaking. I’d like to book a single room for a Hong Kong hotel from Tuesday next week and I’ll stay there for 4 nights.

Reservation Clerk: That’s fine, sir. One Single room from Tuesday for 4 nights. Yon mean you’ll check in on July 24^th and check out on the 28^th, right?

Mr. Sharon: That’s right.

Reservation Clerk: OK, what’s your expectation with the hotel? Would you prefer a luxury hotel, a business hotel or a budget hotel?

Mr. Sharon: What would be the price difference for a double room between a luxury and a business hotel?

Reservation Clerk: Well, for a luxury hotel, take Shangri-La for an example, the normal rate for a double room would be 1800RMB per night. But this hotel enjoys very convenient transportation. There is an airport shuttle bus every other hour with only 35 minutes’ drive to the airport.

Mr. Sharon: That sounds nice.

Reservation Clerk: Yes, the hotel is only a 15-minute drive from Mongkok District and it overlooks the Victoria Harbor. It offers you luxurious decoration and spacious rooms. Each room is equipped with satellite TV, free wifi, a large work desk and a coffee maker.

Mr. Sharon: That’s sounds great, but I’m afraid the rate sounds a little bit too high.

Reservation Clerk: OK, then I would recommend you a business hotel with a fairly high review score—Silka Seaview Hotel. It offers elegant accommodation and free Wi-Fi throughout the property. It has a 24-hour front desk and a bar. For a double room, the rate is 780RMB per night. Good news is, at this moment, it offers a special discount of 15%—that is 663RMB.

Mr. Sharon: Is breakfast included?

Reservation Clerk: Yes.

Mr. Sharon: Does this hotel have an airport shuttle bus?

Reservation Clerk: No, but there is a bus that stops at all the big hotels.

Mr. Sharon: When does it leave?

Reservation Clerk: Every 20 minutes.

Mr. Sharon: That’s not bad at all. I’ll take that.

Reservation Clerk: Very good. Could you please tell me your full name please, sir?

Mr. Sharon: Sure. It’s Stanford Sharon. Stanford, S-T-A-N-F-O-R-D, and Sharon, S-H-A-R-O-N. By the way, I’d like a quiet room away from the street if that is possible．

Reservation Clerk: A quiet room away from the street is preferred. OK, stay from July 24th for 4 nights to 28th. Ok, I’ll forward your request to the hotel.

Mr. Sharon: Great, thank you. Do you require a deposit?

Reservation Clerk: No, that’s not necessary with this hotel. And once your reservation is confirmed, I’ll send you a reservation confirmation letter with the address of the hotel to your email box. Could you give me your email-address please?

Mr. Sharon: Yes, sure. My e-mail address is Sharon@hotmail.com.

Reservation Clerk: OK, thank you, Mr. Sharon. We look forward to serving you again.

Mr. Sharon: Thank you.

Reservation Clerk: OK, bye-bye.