Clerk: Good morning, ABC Company. What can I do for you?
Customer: Good morning, I want to send a parcel to US.
Clerk: Do you have an account number?
Customer: No, I would like to pay by cash. How much is it if I send it from Guangzhou to San Francisco and when will it arrive?
Clerk: May I ask how heavy and how large the parcel is?
Customer: It’s 20kg and 10 x 20 x 25 CM3.
Clerk: Please hold on a second, I’ll check. The charge is RMB560. Normally, the estimated time of arrival will be within 3 weekdays.
Customer: That’s OK. Can you assign a courier to pick up the parcel tomorrow?
Clerk: Yes, of course.
Customer: Thank you.