物流英语 / 第一章 Unit 1 An Introduction to Logistics / 第3节 U1-3 接待客户
提要与知识

Bob, manager of human resources in a logistics company, is receiving Nick, a potential business partner.


Dialogue 3

Bob: Good morning, Nick. Welcome to our company. How is your flight to Guangzhou?

Nick: Very nice, thanks. It’s very kind of you to receive me.

Bob: It is my pleasure. Our general manager told me that you want to know more about our company. Now let me show you around first. This way, please.  

Nick: OK. How many staff members does your company have?

Bob: Now there are about 1,200 here in the headquarters.

Nick: How many departments do you have?

Bob: We have six departments and ten branches located in different parts of the country. Please take a look at the opposite building there. It houses the offices of the departments of administration, finance and business development.

Nick: Oh, I see. How about your quality control

Bob: On the top two floors in that building are the offices of quality control. They are in charge of customer services and quality control.

Nick: It appears that you put much emphasis on quality control.

Bob: Yes, that’s true. We always give priority to quality. On Floors 3 and 4 is the department of business operation.

Nick: What responsibilities does that department have?

Bob: It takes charge of the management of transportation, warehouses and procure sources.

Nick: Then what kind of transportation does your company use?

Bob: We have air, sea and land transportation. Land transportation includes highway and railway. But we outsource air and sea freights since we don’t possess our own aircrafts and ships.

Nick: Where is your research and development center? You know we specialize in software programming. I’m looking for an opportunity to co-operate with you on that line.  

Bob: Mm, information is always a key to the success of logistics. With your technology and experience, as well as our transportation network, I’m sure our cooperation will be promising.

Nick: Great. I’ll discuss further details with your boss.

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